Visitor
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3 Messages
Cannot connect to RCS Messaging
I have a Pixel 10 Pro on Xfinity wireless - RCS was working completely fine. My wife (iPhone on same account as mine) stopped working with RCS (so we could no longer message each other). Our daughter (also on an iPhone on the same account) had no issues with RCS. So I reset my connections on my Pixel and now I cannot connect to RCS Messaging. I have: ensured everything is updated, rebooted, cleared cache/data in Messages/carrier, opted out of RCS and back, deactivated RCS on Google's portal everything shy of deleting eSIM factory reset phone.
I need my RCS back for work and personal use - then I can start on my wife's iPhone and RCS.
Accepted Solution
dhoff116
Visitor
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3 Messages
18 days ago
thank you. Fortunately, if anyone else requires this: turn off RCS on your phone, opt out of RCS on Google's side then you need to wait at least 24 hours before turning RCS back on on your phone. That 24 hour waiting period is what is required before it can be enabled again.
All is good.
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XfinityBenjaminM
Official Employee
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3.5K Messages
26 days ago
• Toggle the Switch: Turn RCS off, wait 30 seconds, and turn it back on.
• Clear App Data: Go to Settings > Apps > Google Messages, tap Storage, and select Clear Cache and Clear Data.
• Reboot: Restart your phone after clearing caches or changing network settings
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