dhoff116's profile

Visitor

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2 Messages

10/02/2026 12:28 PM

Cannot connect to RCS Messaging

I have a Pixel 10 Pro on Xfinity wireless - RCS was working completely fine. My wife (iPhone on same account as mine) stopped working with RCS (so we could no longer message each other).  Our daughter (also on an iPhone on the same account) had no issues with RCS.  So I reset my connections on my Pixel and now I cannot connect to RCS Messaging.  I have:  ensured everything is updated, rebooted, cleared cache/data in Messages/carrier, opted out of RCS and back, deactivated RCS on Google's portal everything shy of deleting eSIM factory reset phone.
I need my RCS back for work and personal use - then I can start on my wife's iPhone and RCS.

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Official Employee

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3.4K Messages

2 days ago

 

dhoff116 Hello! Thank you for reaching out to us here on our Community Forum. Are you still having issues with RCS? If you are, please try these steps to see if this fixes it.

• Toggle the Switch: Turn RCS off, wait 30 seconds, and turn it back on.
• Clear App Data: Go to Settings > Apps > Google Messages, tap Storage, and select Clear Cache and Clear Data. 
• Reboot: Restart your phone after clearing caches or changing network settings

 

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