Cell service

I strongly recommend using any other service besides Xfinity mobile. This will be my fourth attempt at trying to leave this review but it keeps erasing this review.

I rarely have service and I use my phone for work. I find myself going to shopping centers or restaurants to try to sign on their Wi-Fi so I have signal.

Responses

Oldest First

Selected Oldest First

XfinityMatthew

Official Employee

•

622 Messages

2 days ago

Hello @user_06u6zj Sorry to hear about your experience with our mobile. Could you elaborate more on the issues you are experiencing? Are you not getting service when you are away from home?

2

0

U

user_06u6zj

Visitor

•

2 Messages

Yes I live in Westminster Colorado and I rarely have cellular service.

I use my phones for work.

I do not exceed my data limit.

It's very frustrating.

Like

Reply

2 days ago

0

XfinityMatthew

Official Employee

•

622 Messages

The service in that area should have good coverage based on the coverage map. How many bars do you typically see when you are out and about?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

Like

Reply

2 days ago

0

Network

user_06u6zj

Cell service

XfinityMatthew

user_06u6zj

XfinityMatthew

New to the Community?