Visitor

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1 Message

Monday, August 4th, 2025

Cellular signal

I live at [Edited: "Personal Information"]. My mobile signal is very poor. Please fix it.

Thanks,

[Edited: Personal information]

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Official Employee

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2.5K Messages

6 days ago

 

user_fdc278 Thank you so much for coming to our Xfinity community forum for help with your cellular reception. Xfinity mobile services work best when paired with Xfinity internet. Not only while at home, but when you are out and about as well, using our Xfinity hotspots. When not connected to the internet to help with wifi calling, if you are running into reception issues, we would recommend starting with the Xfinity assistant for troubleshooting. It will walk you through some troubleshooting options to try and help. Have you already used the Xfinity assistant for troubleshooting?

 

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