CNAM update / LIDB push

I would like to have my CNAM /cname correctly updated and a push to LIDB is needed for 2 of my numbers. It is showing as wireless caller when I do CNAM free lookup.

How can I have it fixed ?

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XfinityJon

Official Employee

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1.9K Messages

13 days ago

Good evening user_pou8wy. You have reached the right team. I will be happy to assist with your request. Just to confirm is this for a mobile phone or a landline phone?

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user_pou8wy

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3 Messages

@XfinityJon mobile numbers.

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13 days ago

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XfinityLinda

Official Employee

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2.9K Messages

@user_pou8wy We're happy to help get this addressed for you. Please send us a Direct Message with your name and complete service address.

To send a "Direct Message" to Xfinity Support:

Click "Sign In" if necessary

Click the "Direct Messaging" icon in the top right corner

Click the "Start new conversation" (pencil and paper) icon

The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

- As you are typing a drop-down list appears. Select "Xfinity Support" from that list

- An "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it.

Find instructions to reach us here: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.

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13 days ago

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user_pou8wy

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@XfinityLinda Message sent

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13 days ago

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user_pou8wy

CNAM update / LIDB push

XfinityJon

user_pou8wy

XfinityLinda

user_pou8wy

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