@1002735716 Check to make sure you haven't accidentally enabled airplane mode or turned cellular off. Power the phone off/on again. What device do you have? Have you had service before and suddenly it's not working?
Hi there, @1002735716! Thanks for reaching out to us here on the Community Forum! We would be happy to help, but could you provide more details? Is this a problem with XFINITY Mobile connecting to the network, or perhaps trying to connect a cell phone to use your home WiFi? Thanks!
DreamSayerZ
Problem Solver
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568 Messages
18 days ago
@1002735716 Check to make sure you haven't accidentally enabled airplane mode or turned cellular off. Power the phone off/on again. What device do you have? Have you had service before and suddenly it's not working?
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XfinityFrank
Official Employee
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1K Messages
16 days ago
Hi there, @1002735716! Thanks for reaching out to us here on the Community Forum! We would be happy to help, but could you provide more details? Is this a problem with XFINITY Mobile connecting to the network, or perhaps trying to connect a cell phone to use your home WiFi? Thanks!
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