I know I'd be wondering the same thing, user_ar5xho. I'd like to ask a few questions and help troubleshoot this issue with you. Is your Wi-Fi network name showing when searching for a signal? Is Wi-Fi enabled on your mobile device?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
XfinityOrlandoM
Official Employee
•
2.1K Messages
4 months ago
@user_44qgps
Thanks for reaching out to us, are you having issues with an Xfinity mobile phone or are you having issues with a Xfinity landline?
2
0