tjmguzy's profile

New Poster

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2 Messages

Monday, August 17th, 2026 2:04 PM

Data usage

Exorbitantly high data usage causing high bill. As you can see history shows I use way less. I've had recent issues with Xfinity mobile hotspot. Requesting some kind of assistance

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Official Employee

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2.4K Messages

8 days ago

Hello how are you @tjmguzy? When it comes to data usage concerns you want to work with our Customer Security Assurance team. We can review the data usage on your account, but they are equipped to assist you further. They can be reached at 1-888-565-4329, 8:00am - 12:00am Eastern Time, 7 days a week.

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