Good morning @user_ij2cr4, and thanks for posting to the Xfinity forums, I hope this message finds you well. As someone that uses a mobile phone for everything from email to watching TV, I can understand the need for your phone to be working. You mentioned that you have no service on the phone, is that service for making and receiving calls or text messages, or is it for data?
XfinityJeff
Official Employee
•
401 Messages
7 days ago
Good morning @user_ij2cr4, and thanks for posting to the Xfinity forums, I hope this message finds you well. As someone that uses a mobile phone for everything from email to watching TV, I can understand the need for your phone to be working. You mentioned that you have no service on the phone, is that service for making and receiving calls or text messages, or is it for data?
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