Visitor

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3 Messages

Wednesday, July 23rd, 2025

iPhone Xfinity

Calls are being dropped, people who I am calling can’t hear what I say 

It has activated and deactivated on its own

I automatically pay them every month 

what is the problem??

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Official Employee

 • 

380 Messages

19 days ago

Hey there user_ard7ki 👋 Thanks for taking the time to create a post in our community for help! It's definitely odd for your Xfinity Mobile line to be acting the way you described, and we want to help get this corrected for you as soon as possible 🙌 

Have you already attempted to connect directly with your Xfinity Mobile support team by calling or texting 1 (888) 936-4968 or reach out to our Secure Online Chat here: https://www.xfinity.com/xfinityassistant/?channel=xMobile? If not I would definitely give it a try as that'll be the quickest way for our Xfinity Mobile team to look into this for you. 

 

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