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Thursday, November 13th, 2025 7:26 PM

mobile service cut off

Tried to make payment online but won't let me. I can't call 800 number provided to make mobile payment as my phone is cut off by XFINTIY

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Official Employee

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4.5K Messages

6 days ago

Hi user_umc21v! Thanks for taking the time to visit our Xfinity Forum. We appreciate you being a customer with us, and I am sorry to hear about the issues you're experiencing when trying to make a payment. My team is here to support you! For troubleshooting purposes, what happens when you try to make the payment? Are you getting an error message/code? 

 

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