3 Messages
My phone data is not working (apps not working) — neither cellular, nor WiFi. But I can Make phone calls and TXT.
Earlier today all of my phone apps simply stopped working. I can make a call on my phone, and I can TXT to-and-from my phone, but nothing else works. I checked my bill, it is current. I have WiFi in my house, but it does nothing. The was a bill chill here (temperature down to 12º F, but no rain, sleet, or snow). I drove around town for about a two mile radius, to see if the cellular network was out in my area. I restarted my phone several times. I restarted my WiFi router, too.
Nothing.
My phone can make calls, and text, and nothing else works.
It is a brand new phone, I've had it for about 5 or 6 weeks.
I'm stumped.
DreamSayerZ
Problem Solver
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663 Messages
6 days ago
@ChrisXYZ What make/model is your phone? Reset the network settings. Also toggle Airplane mode on/off.
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XfinityDilary
Official Employee
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1.9K Messages
4 days ago
1
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