1 Message
No cell service in my house
We have to go outside to talk on the phone. Calls are dropping whenever we're inside. Tried all the generic suggestions to no avail. Thinking about going back to verizon.
1 Message
We have to go outside to talk on the phone. Calls are dropping whenever we're inside. Tried all the generic suggestions to no avail. Thinking about going back to verizon.
XfinityKrista
Official Employee
•
1.5K Messages
11 months ago
Hello @user_urdu1m, thank you for taking the time to reach out on social media. I understand your concern with the calls.
We have a specialized team of experts that are able to assist our Xfinity Mobile customers. That team can be reached at 1 (888) 936-4968 via text message and over the phone. If you'd rather chat with a Mobile expert online, that can be done through this link comca.st/3G78PAk. We know our customers are the best part of Xfinity and appreciate you taking the time to give us the opportunity to help.
0
0
user_a4ftkb
1 Message
9 months ago
Did you get a resolution? I have the same problem
0
0