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1 Message

Friday, August 1st, 2025

Port forwarding in the Xfinity App has the right device but the wrong reserved IP address

I tried to port forward so I could run a server on my PC but the app keeps reserving the wrong IPV4 for my PC. I tried using the portal online to change this IP but it did nothing.

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Official Employee

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211 Messages

9 days ago

Hi @user_69hx0b , have you attempted to forget the PC from your network? I will place some instructions below on how to do such. 

1. Launch the Xfinity app
2. Select the WiFi tab at the bottom of the screen
3. Scroll down until you see the devices connected to your network
4. Select the impacted device
5. Click Forget Device
*
Note: You may need to turn off or disconnect the device from your network.

Please let me know if this helps. 👍

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