port number

@user_69tuoa If your mobile account was closed and cell service cancelled, there would be no number to port out. The phone number is given up and can be issued to someone else. If the account was suspended or put on hold, possibly.

I would reach out to Xfinity Mobile directly for assistance.

Hello @user_69tuoa, thank you for taking the time to reach out on social media.  

I'd be happy to check into this for you. 

To access your account, will you please send us a direct message with your full name and complete service address to “Comcast Business”. To do so, click on the chat icon located at the top right of this forums page.

Here's the detailed steps to direct message us:

• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message