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user_0pg9ld
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Thursday, May 21st, 2026 1:18 PM

RCS Group Chats: Activation ongoing

I have been an Xfinity customer for years.

All of my Group Chats are locked and say I need to Activate RCS chat - however, the toggle is on and the status states:

Status Code:3000

Status details: Please wait, activation is ongoing.

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3 days ago

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XfinityMatthew

Official Employee

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1.9K Messages

1 month ago

Hello @user_0pg9ld

  1. Turn RCS off temporarily, wait about 30 seconds, then turn it back on.
  2. Restart the phone, especially after toggling RCS.
  3. Check that your SMS is set as the default messaging type in case the phone is trying to route everything over RCS only.

Let us know if that helps. We may have to troubleshoot further. 

 

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user_2hinf0

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3 Messages

1 month ago

Same issue for me. They told me to go to an xfinity store to resolve. No resolution at the moment 🙄

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user_2hinf0

Visitor

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3 Messages

I got it fixed on my own. Go to the play store > uninstall the google messages app> click update > open. You will be flooded with your missed notifications because it fixes the issue. 

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1 month ago

user_xrvbur

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1 Message

this works............................

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26 days ago

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XfinityAngie

Official Employee

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2.7K Messages

 

user_xrvbur, thanks so much for giving that a try. I'm so glad it worked for you. We are here if you need any help at all. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

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24 days ago

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user_0edb57

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1 Message

5 days ago

I've gotten the same message since June 16th. Now none of my messages can use RSC!!!  Grrrr

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XfinityMatthew

Official Employee

 • 

1.9K Messages

Hello @user_0edb57

  1. Turn RCS off temporarily, wait about 30 seconds, then turn it back on.
  2. Restart the phone, especially after toggling RCS.
  3. Check that your SMS is set as the default messaging type in case the phone is trying to route everything over RCS only.

Let us know if that helps. We may have to troubleshoot the issue further. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick

Like IT

Reply IT

3 days ago

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