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Sunday, January 14th, 2024 7:45 PM

Closed

Should've stayed with Tmobile

Been with xfinity 2 months now and been having issues since I switched. As of 2 days ago I can no longer get or receive image text from Android users. This is ridiculous. I was given this by link by Samsung & was told this has been an ongoing issue for years. I'm so not happy and this needs to be fixed!!!

Official Employee

 • 

1.7K Messages

10 months ago

Hello @user_pbnuim, and thanks for reaching out with you Mobile concern. We don't have much access to mobile at this time to be of much help on this platform. Has any agent in mobile at one of these points of contact been able to assist you : 

SMS Text Message: 1 (888) 936-4968

Phone: 1 (888) 936-4968

Chat: xfinity.com/xfinityassistant/?channel=xMobile?

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