Visitor
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1 Message
Update Account to Access Email Mailbox [Edited]
Is request to update my account in order to continue to access my email mailbox legitimate or a scam?
Visitor
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1 Message
Is request to update my account in order to continue to access my email mailbox legitimate or a scam?
XfinityRaul
Official Employee
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2.2K Messages
25 days ago
@user_tqdwdp Thank you for reaching out on our Community Forum. This may be true as your email will deactivate if you do not sign in to webmail at least every nine months. If you are logging into your Comcast.net email address, regularly it will not be deactivated. Even though you might use a third party email app, it doesn't actually "sign in".
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