12xuser's profile

Contributor

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136 Messages

Thursday, July 11th, 2024 6:15 PM

Xfinity Mobile Visual Voicemail App

Upon opening the Xfinity Mobile Visual Voicemail app, I am greeted with the following  message:

The Xfinity Mobile Visual Voicemail app is incompatible with your new  device . Going forward you'll use the voicemail app  that came pre-installed on this device

First of all, not a new device. Samsung Galaxy S22. Up to date on everything.

Second, none of my other  phones are displaying this message.

Third, this app is still referred to as active (and just the bestest voicemail app there  ever was) on the Xfinity website.

So, what's the reality? What do I do?

Yr obd svt,

12xuser

Problem Solver

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568 Messages

4 months ago

@12xuser The Xfinity Mobile visual voicemail app seems to have been discontinued. You'll need to use the app built in on your Samsung phone.

Contributor

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136 Messages

I wonder why Xfinity is discontinuing its mobile apps. No email, now no voicemail, AFAICT xfinity Connect and Xfinity Mobile just dump you into Chrome. 

Problem Solver

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568 Messages

@12xuser​ Probably because the apps are already built into the phones. And not many people used them.

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