@user_tt7arc I’m sorry to hear you're having issues with your TV. Our team can help!
When did this start? Are multiple TVs having the same issue? Have you had the chance to unplug both your TV and cable box from the wall outlet for two minutes?
Can you check your connections on your cable box and TV to ensure all the connections are finger tight and secure?
XfinityKei
Official Employee
•
1.6K Messages
26 days ago
@user_tt7arc I’m sorry to hear you're having issues with your TV. Our team can help!
When did this start? Are multiple TVs having the same issue? Have you had the chance to unplug both your TV and cable box from the wall outlet for two minutes?
Can you check your connections on your cable box and TV to ensure all the connections are finger tight and secure?
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