shtekler's profile

New Poster

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5 Messages

Saturday, August 1st, 2026 7:17 PM

my Tivo edge with M card dont paier V58

Ineed you to force pairing my cable card getting error V58 card is active on my account 

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Selected Oldest First

Gold Problem Solver

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27.6K Messages

23 days ago

Ineed you to force pairing my cable card getting error V58 card is active on my account 

Have you tried using https://cablecardactivation.xsp.comcast.net/ ? It's never worked for me, but some have had luck with it. 

New Poster

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5 Messages

Yes I tried twice and it didn't work what I dont get it the dat # has - and the  note say # without - 

Official Employee

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3.1K Messages

21 days ago

 

shtekler Thank you for posting on our community forum, so we can help with your cable card. Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
How to Send Us a Direct Message: https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514
1. Click "Sign In" if necessary.
2. Click the "Direct Messaging" icon.
3. Click the "Start new conversation" (pencil and paper) icon. 
4. In the "To:" line, type "Xfinity Support".
5. As you type, a drop-down list will appear. Select "Xfinity Support" from that list.
6. An "Xfinity Support" graphic will replace the "To:" line.
7. Type your message in the text area near the bottom of the window.
8. Press Enter to send it. 

 

New Poster

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5 Messages

@XfinityEmilyB​ is it safe to put my info why I can get direct service from xfinity?

Official Employee

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2.9K Messages

 

shtekler, it is okay to share what has or has not worked for you in a public post. Just don't post your name or any personal account information unless in a DM. 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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