Visitor
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3 Messages
Need CableCARD re-pair for TiVo Bolt – requesting support
Hello — I need assistance re-pairing a CableCARD with a TiVo Bolt. The TiVo boots properly and sees the CableCARD, but the Conditional Access shows Con: No, Val: ? 0x06, MSG Auth Pass: 0.
Please have an Xfinity rep contact me for DM — I can provide Card ID, Host ID, and Data ID for pairing.
Thank you.
Accepted Solution
XfinityRay
Official Employee
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3.5K Messages
11 days ago
Greetings, @doc999! Thanks for reaching out for assistance with the CableCARD. You are at the right place for help. I am glad that you found the Xfinity CableCARD activation and pairing self help page, https://cablecardactivation.xsp.comcast.net/. We will look into the movie channels and get those working once again.
Please send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of this forums page.
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message” icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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doc999
Visitor
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3 Messages
12 days ago
Found the self activation portal and card is paired again. Regular SD and HD channels are back working. Still need help in getting premium channels such as HBO working again.
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