Visitor

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1 Message

Wednesday, September 24th, 2025

No longer receiving cable channels on any of my Tivo units as of 9/22/25 - all channels getting v58

Would love some assistance if possible,

No longer receiving cable channels on any of my Tivo equipment with cable cards as of 9/22/25 - all channels getting a v58 error.

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Official Employee

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2K Messages

6 days ago

Hello user_e28xtv thank you so much for taking the time to reach out here on the Xfinity Forums!  Cable cards with the v58 error code are now End-of-Life, as there are no new updates being pushed to these devices.  Cable cards began to be sunset as of October 2024. 

 

Use a CableCARD instead of a TV Box

 

We'd love to assist in replacing these device with new compatible equipment. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your name and address, and we can get started anytime.

 

 

 

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