Visitor
•
1 Message
old cable/internet wires connected to my house
need your permission to have my disconnected comcast cable/internet lines removed by my electrician who is doing work around my house
Visitor
•
1 Message
need your permission to have my disconnected comcast cable/internet lines removed by my electrician who is doing work around my house
XfinityJeniece
Official Employee
•
3.1K Messages
19 hours ago
Hey there, user_pt8cmr, thanks for reaching out through Xfinity Forums regarding your cable line. We would be happy to help with getting someone out to survey the line and see what can be done. You have reached the right place.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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