Regular Visitor
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12 Messages
Screen saver is NOT wanted
who do I reach out about the comcast/xfinity screen savers that goes on automatically & I have no option to disable it. I pay for 27/7 service and should able to do want I want with the service & NOT be told that if my service is on for so many hours unintended that the screen saver will be activated. That is not right telling paying customers how to they have to use their service If I choose to leave my service on for 24 hours every day for whatever reason then I should be able to . Comcast/xfinity is not allowing me to do so. WHY not I pay for the service I should be the one to choose how to use it to my way of living Not theirs. Comcast/xfinity is stealing money from their customer when they auto active that stupid screen saver that s not wanted.
XfinityKassie
Official Employee
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2.1K Messages
3 months ago
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user_ryy6ce
Visitor
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2 Messages
3 days ago
Xfinity obviously has no idea what a screen saver is. You see, a screen saver is meant to save tvs from screen burn in by replacing a static screen with a dynamic one. What xfinity does is replace a dynamic screen with a static screen promoting burn in and whatever they are being paid to promote. We have Dog TV. We pay for it and a lot of money to xifinity for 24/7 service. What we get is xfinity lying about its "screen saver" and giving no reason for why it cannot be disabled. And Dog TV lasts five hours and cuts out five houra before we get home from work. Bye bye xfinity. We are just about out of patience for this level of customer apathy.
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