Hello @user_2429ph Thanks for sending over the screenshot. That will help us a lot. Does this screen come back up if you unplug the box and restart it?
Hello @user_2429ph were you able to get the issue with your box resolved?
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XfinityMatthew
Official Employee
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2K Messages
11 months ago
Hello @user_2429ph Thanks for sending over the screenshot. That will help us a lot. Does this screen come back up if you unplug the box and restart it?
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