user_2429ph's profile

Visitor

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8 Messages

Saturday, August 30th, 2025

Software update frozen - error code RDK-03012-0

Trying to update software and it just freezes.  Any help?

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Official Employee

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914 Messages

1 month ago

Hello @user_2429ph Thanks for sending over the screenshot. That will help us a lot. Does this screen come back up if you unplug the box and restart it?

Visitor

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8 Messages

Yes the same screen came back

Official Employee

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212 Messages

Hello @user_2429ph were you able to get the issue with your box resolved?

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