HI there. Thank you so much for reaching out on our Xfinity Community Forum about issues accessing Fandango on your tv. Are you using a compatible device such as the Xumo stream box?
Thanks for confirming, @user_zwkhz8! Are you able to look at the box's label and let us know what exact model it is, by chance? Maybe also let us know what kind of TV you use, if possible?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please mark as Best Answer.
XfinityDemetrise
Official Employee
•
486 Messages
16 days ago
HI there. Thank you so much for reaching out on our Xfinity Community Forum about issues accessing Fandango on your tv. Are you using a compatible device such as the Xumo stream box?
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