dmag89's profile

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09/08/2026 9:08 PM

TIVO V58 Error after power outage

Hello,

After a recent, multi-hour, power outage my TIVO (with an Xfinity) cable card is no reporting the message, "This channel is not authorized. Contact your cable provider for more information (V58)".  Google tells me I need a cold boot or reauthorization signal to my host ID.  Can someone assist?

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Official Employee

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2.9K Messages

4 days ago

 

dmag89, thank you for reaching out and creating a new post. I understand you've had some trouble with your CableCard after some local power issues. I did see you contacted support, and a ticket was created for your concern. Have you seen any changes or improvements since reaching out? 

 

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