jebsr's profile

Contributor

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93 Messages

Friday, November 1st, 2024 1:16 AM

Accidentally deleted a cbs show

Equalizer season 5 2nd episode 

Contributor

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93 Messages

22 days ago

Can I get it back to on demand?

Contributor

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93 Messages

22 days ago

On demand not letting the equalizer 2nd episode be watched 

Contributor

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145 Messages

If you deleted a recording by mistake you can go to recordings and scroll down to the bottom of the list and it might be there.

Contributor

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93 Messages

It’s not there and not on demand either 

Contributor

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93 Messages

It says the only way to watch it is to buy it 

Contributor

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93 Messages

How is it permanently deleted?

Official Employee

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642 Messages

20 days ago

@jebsr Hello, thanks for adding to the community. We appreciate it, and are happy you thought of us to assist. We have the best tools, just like the Xfinity Assistant. It is the best resource to manage the account and service online when we are not available. It is my favorite as I can check the service health, and also reboot the wifi for dinner time. That ensures the kids come to eat, and that makes me very happy. Here is a link that I found for you to make it easy to use https://www.xfinity.com/xfinityassistant/. If you accidentally delete a recording, you can get it back with the steps I found for you here https://www.xfinity.com/support/articles/x1-recover-a-recording. 

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