billp1w's profile

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5 Messages

10/10/2026 6:52 PM

Amc+ page cannot be loaded

Trying to get to AMC+ content through my subscription I have directly through AMC and every movie or show just says "The page you requested cannot be loaded". I just replaced my X1 DVR box yesterday to see if that would resolve it but still same issue.

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Official Employee

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2.7K Messages

12 days ago

HI there, @billp1w. Thanks for reaching out to us here on the Community Forum and sorry to hear about the trouble viewing AMC+ on your box. Is this still an issue?

Visitor

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1 Message

I am also dealing with this issue. I have cleared the box's cache's, did a system reset and signed out of AMC+ on my cable box and signed back into my app and I still get this error code. 

Visitor

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1 Message

I also have this same problem.

Official Employee

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4K Messages

 

Oh no! VintedDove! Did this issue occur for you after swapping out your equipment as well? How are you launching AMC+ to enjoy the contect? Is this issue isolated to one device? We'll get this sorted out!

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Official Employee

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1.9K Messages

Good afternoon what troubleshooting steps have been taken so far? We will be happy to assist further. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please mark as Best Answer.tick
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