Gangs of London, Season 3 Episode 3--Not available "Free on AMC+" to AMC+ subscribers

I pay for an AMC+ subscription through Xfinity as a "Premium" channel add-on to my TV plan. The newest episode of Gangs of London dropped on January 29, 2026. There was no problem with the first two episodes of season 3. However, the third episode is lot listed as "Free on AMC+" when I try to watch it on TV (X1). What's going on? It's weird. It's just that episode that's a problem. I have no problem watching any other on-demand show or movie on AMC+. I've never had any problem such as this with my AMC+ subscription.

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user_rt7jzn

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5 Messages

4 days ago

Following... I am having the same issue

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XfinityFrank

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2K Messages

Hi there, @user_rt7jzn. Are you still having this issue? If so, are you having the same problem on the stand alone AMC+ app on other devices?

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2 days ago

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user_rt7jzn

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5 Messages

@XfinityFrank yes but I found I can watch it on the streaming app but not on demand / through the AMC+ app from the tv box

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2 days ago

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user_rt7jzn

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also, the AMC+ stand alone app is not supported by Xfinity. They only have 2 eligible providers otherwise I would have to pay for AMC+ subscription directly.

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2 days ago

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XfinityFrank

Official Employee

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2K Messages

@user_rt7jzn, thanks for confirming. Are you navigating to the actual AMC+ app on the X1 box to try and watch, or using the standard X1 menu?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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2 days ago

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user_rt7jzn

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I’ve tried both and neither work. The episode is showing under the available but not under the free tab. When I select the episode under the available tab it opens the AMC+ app that then prompts me to sign in with provider. Again Xfinity is not a listed provider for AMC+

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2 days ago

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XfinityBrianH

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2K Messages

2 days ago

Kay1965 Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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Kay1965

Gangs of London, Season 3 Episode 3--Not available "Free on AMC+" to AMC+ subscribers

user_rt7jzn

XfinityFrank

user_rt7jzn

user_rt7jzn

XfinityFrank

user_rt7jzn

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