Married at First Sight Australia Latest Episodes Not Available

@XfinityLamont​ I am also experiencing this issue. it's super frustrating.  Is there a fix for this?

We're also experiencing the last 2 weeks not airing. It's super frustrating because for the most part you can't even pull it up. 

@XfinityLamont​ what type of trouble shooting steps are there to take when the show is not available from xfinity? I'm curious.

@XfinityLamont​ what is up!  2 days ago from this page I found and was able to view the rest of the episodes.  I watched a couple and came back to finish tonight.  Now I can no longer get to them by searching via app, tv, alphabetically.  Last available episode 14.

why?  Help pleasr

@user_d2f178 content is supplied by the network. If it is not available, then the network hasn't released it to us to add to On Demand.

Hi, @user_079510. Are you not seeing any episodes at all, even the ones before episode 15? When you look for a show there are 3 options for the programs: Free to Me, Available, and Upcoming. Do you see any options under the 3 categories? 

@XfinityRay​ 

There is nothing coming up under any of the three categories. Content stopped after episode 14. 

@user_079510​

The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

@user_d2f178​ The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

That is not good. I am here to help, @user_e5f208 . When you search it does the episode populate or does it not show up on your end? 

@user_e5f208​ The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

@user_c923d2​  no, this does not work on my end.  That is the issue.  There are some Xfinity users that are not experiencing this issue (maybe because they have DVR, and I do not?) and can access the later eps.  You must be one of those people.  No matter how I search, the eps are not there.  Especially not on demand.  I was able to access them on demand just fine until a couple of weeks ago when they just stopped. @XfinityLamont @XfinityBrendan @XfinityJose can any of you actually help?

@user_ab6ac2  I'm sorry to hear that you are experiencing the same issue. Can you please tell me up to what episode is available to you?

@XfinityStephanieT  Thank you for getting back to me! :) As of last night, I now have eps up to 18.  But eps 19 and 20 are not up from weds of this week.

Thank you for that information. Due to restrictions in streaming rights episodes can take longer to appear On demand after they have aired. 

@XfinityStephanieT  ok, I understand that.  As you can see from the above thread, many people are experiencing a large lag.  I understand a day or 2 but there was nearly 3 weeks where none of us were seeing new episodes.

@user_d826db thank you for taking a moment to comment about this. What were you able to do to work around this issue? 

When trying to view these episodes OnDemand, are you using X1 or the Xfinity Stream app? Are you receiving an error code or message? 

Hello @user_c27b5e, thank you for reaching out to our team through Forums. Are you experiencing this issue through the Xfinity Stream app? 

@user_c27b5e​ The same thing happened to me so what I did was I downloaded the Lifetime app onto my Roku and then I logged in using my Xfinity credentials and I was able to unlock the show and finish watching the episodes. Good luck.

@AnnieInNaples​ I said "Lifetime on demand" to my voice remote and when I went to MAFS Australia they finally showed up!

Yeah all the eps appeared all of a sudden, so I thought the issue might be resolved, but now all eps but 13 and 14 are gone again.  SO dumb.

So sorry to hear that you are not able to watch all of the episodes of that show. Are you able to access them if you are streaming?

Hello @user_e5f208. To get started, can you please create a new public text submission without your account information? As per the community rules, https://comca.st/3CaQ251 doing so will auto-open a ticket in our system, and we can get started on your request. If you already have one made, you can just post the link here. 

@Steeler926​ same thing happened to me. I have Xfinity. What I did was I downloaded Lifetime on my Roku and I logged in with my Xfinity information and I was able to watch all the rest of the episodes. Hope this helps.

@user_f9c448, I am sorry for the inconvenience. We are going to continue to work on this, and we will let you know once we have a fix. We appreciate your patience.