Movie purchased in error

To qualify for an Xfinity On Demand credit:

• The movie must have less than 10 minutes of total viewing time.
• It must have been purchased or rented within the last 120 days.
• The purchase or rental must be $60 or less.
• Only one title can be submitted.
• Titles purchased or rented using a coupon aren’t eligible for an online credit.

To request your credit:

1. Go to xfinity.com and sign in using a Primary or Account Manager Xfinity ID.
2. Select Billing & Pay.
3. Choose View Bill & Transaction History.
4. Under Billing Support, select Request a credit.

The Request a credit option will only appear if the purchase meets the eligibility requirements. Keep in mind that not all Pay-Per-View purchases are eligible for a refund.

Give that a try and let me know if it helps you get that refund!