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user_sx26sx
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Saturday, March 15th, 2025 8:46 PM

On Demand NCIS S22 EP13 Bad Blood is incomplete

On Demand NCIS S22 EP13 Bad Blood is incomplete. At about 8:30, commercials start and the episode never resumes. This happens on both on demand and the stream app. 

In fact, on the stream app, the progress bar says the episode is only 8:32 long.

Question

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Updated 

10 days ago

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XfinityThomasD

Official Employee

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1.2K Messages

17 days ago

 

user_sx26sx I appreciate you taking a moment to post on our Forums and for bringing this episode to our attention. I can make sure that it is reported to the correct area. Have you noticed any other episodes or shows having similar issues?

 

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user_sx26sx

2 Messages

12 days ago

No, that’s the only episode I’ve found an issue with recently. Thank you for reporting it. I couldn’t find an appropriate place on the Xfinity website or app to report it, and the AI chatbot assistant was not useful for this type of issue, either. All help and reporting channels I found were limited to individual equipment and service problems.

Is there a preferred channel for reporting issues like this in the future? 

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XfinityRoberto

Official Employee

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1.6K Messages

There is no link to report issues with a channel feed. We can definitely take a look at this for you.

Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at the top right of this forums page.
Here's the detailed steps to direct message us: 
 • Click "Sign In" if necessary
 • Click the "Direct Message” icon (upper right corner of this page)
 • Click the "New message" (pencil and paper) icon
 • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
 • Type your message in the text area near the bottom of the window
 • Press Enter to send your message

Let me know if you have any questions.

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10 days ago

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