o11iver's profile

Regular Visitor

 • 

5 Messages

Friday, June 2nd, 2023 2:16 AM

Closed

On Demand plays the wrong movie.

Upon using the On Demand function and selecting the 1988 movie Appointment With Death an unrelated 2020 production with the same title plays instead. 

Attempts were made using voice and search function but yielded the same results.

Where and /or how does this get reported so it can be corrected?

Official Employee

 • 

1.8K Messages

1 year ago

Hello, @o11iver. Thanks for posting on our community forums to let us know about this situation. We'd be happy to report it. Could you please send our team a private message with your name and service address? Our team can take a further look at this issue.

 

To send a Direct Message:

Click "Sign In" if necessary

• Click the "Direct Messaging chat" icon

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line

• Type your message in the text area near the bottom of the window

• Press Enter to send it

forum icon

New to the Community?

Start Here