New Poster
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5 Messages
on demand stops in the middle
season 1, episode 13 of "so help me todd" stops in the middle and reverts back to the on-demand menu. when clicking "watch again" the show starts from the beginning and stops again in the exact same place, we can't finish the episode. please fix.
Accepted Solution
thehousedog
New Poster
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5 Messages
2 years ago
For whatever reason on the 4th attempt today the issue has fixed itself. No idea why...
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user_9e2917
Visitor
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1 Message
2 years ago
Same issue. I have tried to watch it all the way through now 3 times, which is tedious because there is no fast forward option and it keeps stopping at the same seen where they find the body. I forget what minute it ends at because it just jumps out of On Demand and goes to a regular channel.
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CCMike1
Official Employee
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933 Messages
2 years ago
Hi @thehousedog, I know how frustrating it is having episode 13 of "so help me todd" stop in the middle. I'd like to ask, have you tried resetting the box to see if this makes any difference?
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thehousedog
New Poster
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5 Messages
2 years ago
Yes I reset the box and the same thing happened
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user_c29457
Visitor
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2 Messages
2 years ago
watching our recordings, they will stop in middle and show the screen to watch next episode. We go back to beginning and fast forward to after the stop spot and it will continue to play again for a few minutes then it stops again and does the same thing. We again have to go back to the beginning and fast forward to the spot and continue to watch. This will happen 6 to 10 times to get through our show. We go to ondemand and it happens on that too. I also happens on our other cable box when we watch a recording through that. This happens on alot of our shows and it is not just one channel that we record off from. What can we do to fix this?
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