U

Visitor

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1 Message

Thursday, April 20th, 2023 2:37 PM

Closed

SLOW LOADING

Why have third party apps if it’s known that they run horribly slow to the point of exhaustion with trying to watch or open them? This is not the first post about this and I’m quite sure it’s not going to be the last. If the boxes can’t handle the bandwidth own up to it, upgrade it or don’t offer it. ​
​Is your box slow to open the Apps? Yes; Paramount+, Netflix, Hulu, Prime Video, HBO Max​

​Does it happen on all the Apps? Yes​

​Does it happen frequently? Yes; every time​

​Play station lags also!!!  Paying top dollar and getting horrible service.  Might have to go elsewhere- TOO MUCH MONEY FOR WHAT I AM GETTING!!!! PLEASE FIX

Problem Solver

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856 Messages

2 years ago

What model box do you have? 

Problem Solver

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785 Messages

2 years ago

@user_978e0a Thank you for reaching out and bringing this to our attention. I can understand how frustrating this can be and will be more than happy to assist you. How long has this been going on for? Has the box been reset at any time since this started? 

 

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