NikkiB92's profile

Visitor

 • 

1 Message

Monday, April 5th, 2021 12:23 AM

Closed

Why all the sudden are my commercials in Spanish??? I am NOT Spanish

All the sudden commercials are coming through in Spanish and I DO NOT have a Spanish package and I DO NOT want to deal with this! No the SAP is not on so how do I stop this?

Official Employee

 • 

1.7K Messages

4 years ago

Hello, @NikkiB92. Thank you for your post. I understand you are getting content in Spanish which is not what you want. I can see how this would be confusing and frustrating. Are you having these issues with your Xfinity home cable service and equipment, or are you watching your content online via the Xfinity Stream App? Are the shows in Spanish too or just the commercials?

forum icon

New to the Community?

Start Here