$200 credit

Hi, last month I signed up for xfinity mobile and part of the reason was the $200 credit (per line?) which was supposed to incentivize me to break from my prior carrier. Now it's September and the offer is no longer advertised. When I check my bill, it's unclear I am getting the credit.

1. Was the credit per line or just for one line (regardless of multiple lines in my account)?

2. How do I get the credit?

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XfinityAmandaB

Official Employee

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2.6K Messages

11 days ago

user_53ei7d That is a good question, thank you for stopping in for help with your mobile promotion. We have more than a few offers, so to make sure we are reviewing the correct one with you, send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account. I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message.

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user_53ei7d

$200 credit

XfinityAmandaB

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