Visitor
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1 Message
$25 fee every month for what???!!!
Xfinity charges you $25 for not having another service with them because you don’t need anything else from them or live in a certain location.
it’s an [Edited: "Profanity"] cost.
They trick you to switch mobile companies then get mad at you because they couldn’t upsell you with the other services.
[Edited: "Profanity"]
XfinityRaul
Official Employee
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2.7K Messages
19 days ago
@user_girl Thank you for making us aware of your billing concern via Forums. To avoid standalone mobile fees on your Xfinity Mobile bill, you must keep either Xfinity Internet, Voice, or TV service. Xfinity Home is not a qualifying service. If you move to an area where other Xfinity services aren’t available or cancel them, you can still keep Xfinity Mobile, but you'll be charged a $25 monthly standalone mobile fee.
You can read all about it by visiting this link https://www.xfinity.com/support/articles/xfinity-service-cancellation-details.
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