U

Visitor

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2 Messages

Saturday, May 24th, 2025 1:08 AM

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I received 7 emails this afternoon from Xfinity on 2 email accounts(one comcast and one yahoo), about signing up for NOW mobile. 

How about not SPAMMING your own customers.

Official Employee

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299 Messages

1 month ago

Hello @user_000k29. Thank you for reaching out on our Community Forum. I am sorry that you had so many emails come through about our NOW mobile. It sounds like this was done in error, and I will make sure our technical team is aware of this. Was there anything else I could assist you with? 

Visitor

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2 Messages

1 month ago

And after posting the above, I received 3 emails stating I earned a new badge.

Official Employee

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299 Messages

Was it three emails to the same email address? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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