J

Visitor

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3 Messages

Monday, April 22nd, 2024 3:29 AM

Closed

are Internet and Mobile charged separately

I am currently an Xfinity Internet subscriber. If I sign up for Xfinity Mobile, will the mobile service be charged to my credit card separately, or will it be all together? My credit card gives cashback in one of either "Internet, TV/Streaming" or "Cellular Phone" categories, and I am unsure which category I would need to choose.

Problem Solver

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569 Messages

7 months ago

@jessehattabaugh Currently, yes. Internet and Mobile are separate bills. As far as your credit card cash back, if you can only pick one of those categories, and using the same card to pay both, it shouldn't matter.

Visitor

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3 Messages

If there are two charges, and they are each marked differently, then I can't get cash back on both which does matter to me.

Official Employee

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1.6K Messages

7 months ago

Hello @jessehattabaugh, Thanks so much for taking a moment out of your day to leave a post on our community forum. This is a great question. Your residential services bill are separate from your Xfinity Mobile bill but can be paid with the same payment information. Check out: https://www.xfinity.com/mobile/support/article/account-credentials-xfinity-mobile-and-xfinity-internet#:~:text=Bills%20stay%20separate,for%20your%20Xfinity%20Internet%20charges.
for more information.

Visitor

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3 Messages

I realize they are separate bills and I can pay with the same card. That was not my question.

I want to know if the paid bills show up as separate charges on the credit card history, and how they are marked; "phone" or "Internet"?

(edited)

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