Regular Visitor
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6 Messages
Are "Premium Unlimited" and "Unlimited Premium" two different mobile plans?
I just upgraded one of the lines to "Unlimited Premium" from "Unlimited," and the confirmation email says
- 50 GB/mo of high-speed data, reduced speeds after 50 GB
15 GB/mo of mobile hotspot data, reduced speeds after 15 GB
HD streaming with 720p video
This is different from the Premium Unlimited plan advertised:
- Unlimited talk, text, and data in the US and internationally
Unlimited mobile hotspot data, reduced after 30 GB
4K video streaming
Upgrade your phone anytime, even before it’s paid off
Spam call protection
Am I getting a grandfathered plan? I changed the plan for "unlimited international data," but the line still has Global Travel Pass ($10/day) that can't be removed.
user_xv78rt
Visitor
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1 Message
18 days ago
You somehow chose or got put into
the WRONG PLAN Somehow
If you wanted their highest tiered
plan you should have asked for the
plan with the MOST DATA, Most perks and
Highest caps they allow
You’ll need to visit an XFINITY Store
contact customer care
or try and see what you can change in
The XFINITY App or via the website
Fair warning though the highest tiered
most feature packed mobile phone plan
can run around $45 to $60 a month
and while eligible for certain discounts
still typically won’t get any cheaper than
$10 to $20 a month per line
for example I’m on the highest mobile tier offered as I was trying to do the
“FREE Line for 1 year w/ 300 mbps or higher home Wi Fi internet plan”
alas max discount only brought me down to
$10 a month
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