1 Message
Bill pay CVV saying the numbers I put in aren't numerical
Hello,
I am trying to use the online bill pay in both the App and Website but every time I go to enter the CVV for my debit card it says there is a numerical error even though I am indeed typing numbers into the box. (I have tried different cards and get the same message) I have also tried clearing the cache/data but the issue persists. Is there a way to fix this issue?
XfinityJanelle
Official Employee
•
1.4K Messages
25 days ago
Hey @Shiniboo , Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to reach out regarding the online bill pay. I would be more than happy to offer my assistance looking into this further for you. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.To send a "Direct Message":
Click "Sign In" if necessary
• Click the "Direct Message chat" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
0
0