Visitor
•
1 Message
billing
Why did all these go up by more than double in one month. Taxes, fees, and other charges$12.06
Taxes, fees, and surcharges911 Fee(s)$3.85
Sales Tax$2.43
Other Charges
Regulatory Recovery Fee$1.37
Universal Connectivity Charge$4.41
XfinityJohnG
Official Employee
•
1.9K Messages
1 month ago
Thank you for reaching out her @user_47kprx. I would be happy to look at any changes on your bill from here. Could you send me a direct message with the full name and complete address for your service?
To send a direct message [private message]:
Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list.
- An "Xfinity Support" graphic replaces the "To:" line.
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0