Billing

I would like to get my bills resolved. I have 4 devices and for the pass 5 months I was being charged for 5. I called several times and was told that it would be my last call to resolve the issue. All I got was I will refund you and promises. Then my next bill comes in higher than before. I’m a customer for five years and never been so frustrated. Please get me some resolution

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XfinityBillie

Official Employee

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3.7K Messages

23 days ago

user_dskvp2 Thank you for taking the time to reach out to us here on our Xfinity Forums. I understand how frustrating it can be to see a bill that is higher than expected and to be charged for a device you don't have. I would love the opportunity to review you billing and ensure that everything is accurate. Please send us a DM to Xfinity Support with your full name and address to get started.

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user_dskvp2

Billing

XfinityBillie

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