Visitor

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2 Messages

Wednesday, August 12th, 2026 5:48 PM

Can you help me check the status of my number transfer from Xfinity to Tello?

I'm writing to check on the status of my number transfer from Xfinity to Tello. I have already provided the account number and number transfer pin to Tello that I had gotten from Xfinity many days ago

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Problem Solver

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1.1K Messages

5 days ago

You should check with Tello regarding the status since that's who you ported to.

Official Employee

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2.4K Messages

4 days ago

Hi there @user_ic9mdx. Thank you so much for reaching out to us regarding your number transfer. Now did you transfer a mobile number or a landline number over to Tello?

Visitor

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2 Messages

2 days ago

Hi. Thank you for your mentioned. Yes, I did transfer 2 days after I got the account number and PIN number from Xfinity. But I think right now My number is not transferred yet.

Official Employee

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963 Messages

You would want to check in with the provider that you are porting your phone number over to, @user_ic9mdx. They may need more information, or there may be an additional step required for the process to be completed. Have you chatted with Tello regarding the current status? 

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