Visitor

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1 Message

Sunday, September 21st, 2025

cancel plane

I don't know, somehow i got the phone plan from xfinity and a random phone number that i never knew. It kept charging from my bank account.  I went over the post and response to a similar problem, i can't find the direct message of the post and try to chat with the bot, not working. I want to get rid of this. I currently suspend my plane, but i don't know how to fully stop it. Currently out of State, really urgent to get rid of this. 

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Official Employee

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2.4K Messages

16 days ago

 

user_9ogvnf Welcome to our community forum and thank you for bringing your Xfinity Mobile concern to our attention so we can work together towards the best possible resolution. Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Include your name and address so I can find the account and help. 

 

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