Visitor
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1 Message
Card information stolen by agent.
I called to open a new account. The last thing I would’ve thought of is getting my credit card information stolen. I thought I would be helped and ended up getting robbed. This is ridiculous. A company that you think you can trust on will have people that rob you. If anyone knows someone that can help get this person that stole my information reprimanded, please let me know
XfinityJeniece
Official Employee
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3.4K Messages
2 months ago
Hey there, user_4zh8rd, thanks for reaching out through Xfinity Forums regarding this concern. We truly want to ensure that your personal information is secure. If there has been identity fraud committed, you will need to report this to our Customer Security Assurance Team for a claim and support. You can also start the claim at, https://www.xfinity.com/idtheftclaimform and our CSA Team can be reached at 1-844-335-8719.
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