Class Action

I have been gotten twice.  Once for dicount on internet and mobile phone now promo on phone.  The representatives tell you what u wanter hear and then get you off of the phone.  Not all of the employees  notate the calls.  Still waiting for a Supervisor  to to call me back regarding  listening  to the many calls I was given  different information  by different  representatives.  Really big training issue.  Class action on the wa.  They keep say policy policy, but onthese phone calls they are not following policy,  they are just trying to make the sale.   You cant tell me one thing before I purchase and then tell me something  different after the fact.  Because they know I wouldn't go with it if I were give the complete information.  The hours I spend on the phone is mad.  Will be contacting corporate  as well.

Class action on the way