Visitor

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1 Message

Monday, November 3rd, 2025 4:48 PM

Comcast Identity fraud

Anyone know why the identify fraud line hangs up after you hit one 

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Official Employee

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1.7K Messages

23 days ago

Hello user_1bpeiu! Thanks for reaching out to us for help with contacting the fraud team on our Xfinity Forums. I'm sorry to hear that the number is disconnecting after one ring. Typically, you will need to complete a form reporting the fraud and a team member will contact you within two business days. Did you submit that form already? 

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